Making a Service Design Movie: Learn how to use video in service development
Research output: Contribution to journal › Article › Scientific › peer-review
Service concepts and added value are best communicated through action and a moving image. A moving image concretises service moments and interactions. It can be easily distributed through new media channels. A service design movie, then, is a great way to develop and share your service concept and value offering within the business.
|Journal||TOUCHPOINT: THE JOURNAL OF SERVICE DESIGN|
|Publication status||Published - 2016|
|MoEC publication type||A1 Journal article-refereed|